Our Services

Custom Design

Whatever you’ve envisioned, we can make it for you.

Let’s bring your vision to life and create a truly personal piece for you. Our in-house team of expert jewellers can tailor-make jewellery that tells your story. Every piece is one-off, made based on your specifications and taste.

The carmen jewellers difference

Bespoke Jewellery

Capture holiday memories through a pendant, create a bracelet inspired by your favourite book, turn an heirloom piece into a modern necklace, or design an earring with your daughter’s birthstone. You can even have specially made engagement rings or wedding bands to commemorate your infinite love. With custom jewellery, the possibilities are endless!

start your journey with us

The Carmen Jewellers Process

Consultation

We begin the process with an obligation-free consultation to discuss the perfect signature item for you. We will get to know you, your distinctive taste, and your specific requirements. We take a personalised approach to ensure that we’ll translate your vision into the jewellery of your dreams.

Quotation

After talking through your idea, we will give you a quotation that reflects all the charges and information you need to craft your bespoke jewellery. There will be no unforeseen costs or hidden add-ons. You will need to deposit 50% of the overall cost to start the designing stage.

Designing

We will bring your vision to life through a computer-animated design (CAD) that contains the details and different angles of your unique jewellery. You now have the option to either go through the design and request changes or approve the concept for the next step: production.

Production

Once the CAD is finalised, your piece will undergo production. We check all the specifics of your custom piece to guarantee that all your instructions have been followed. The entire process takes about 8-12 weeks to finish. And there it is, your handmade jewellery all ready for you.

Consultation

We begin the process with an obligation-free consultation to discuss the perfect signature item for you. We will get to know you, your distinctive taste, and your specific requirements. We take a personalised approach to ensure that we’ll translate your vision into the jewellery of your dreams.

Quotation

After talking through your idea, we will give you a quotation that reflects all the charges and information you need to craft your bespoke jewellery. There will be no unforeseen costs or hidden add-ons. You will need to deposit 50% of the overall cost to start the designing stage.

Designing

We will bring your vision to life through a computer-animated design (CAD) that contains the details and different angles of your unique jewellery. You now have the option to either go through the design and request changes or approve the concept for the next step: production.

Production

Once the CAD is finalised, your piece will undergo production. We check all the specifics of your custom piece to guarantee that all your instructions have been followed. The entire process takes about 8-12 weeks to finish. And there it is, your handmade jewellery all ready for you.

Why Choose Carmen Jewellers

The bespoke jewellery service at Carmen Jewellers is a collaborative process between our artisans and customers. Working with us means you are included throughout the jewellery creation journey as it evolves into a custom piece. We will also happily answer any questions you may have and guide you throughout the process. With more than three decades of experience, we know how to surpass client expectations.

Bespoke jewellery doesn’t always have to come with exorbitant fees. At Carmen Jewellers, our custom-made jewellery service in Perth is well priced with unparalleled after-care service. You may also request insurance quotes or valuations from us. Moreover, each product undergoes quality checks to examine its reliability and safety.

What They Say About Us

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Lucia Cooper profile picture
Lucia Cooper
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I had such a lovely experience here. I popped in to have a few links removed from my bracelet, and Sheel and lovely sales assistant were both so kind, warm, friendly, professional and helpful. They were genuinely lovely to deal with and made it such a positive experience. Thank you for the wonderful service and warmth. It was a pleasure to visit.
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Moksh Patel profile picture
Moksh Patel
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I visited Carmen Jewellers this afternoon to enquire their rates for fixing a few small links in one of my broken gold bracelet. Apparently this was a quick fix for the team at Carmen jewellers, one of the staff Sheel took the bracelet and said be back in a sec ended up fixing it and not charging me for a small fix like that. I asked him a few times if he was sure as my regular jewellers quoted me $ 120, i just happend to be at Lakeside Joondalup and thought of vising Carmen Jewellers. I fixed my bracelet and potentially saved $120 and travel time to my regular jewellers. Once again Thank you for your amazing customer service Sheel and Carmen Jewellers Joondalup. Was definitely not expecting my bracelet to be fixed at no cost.
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Raymond Poole profile picture
Raymond Poole
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My wife and daughter tried on a chain which broke. Staff member made them pay for it, even though it was an accident. Will never shop there again.
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Georgia Maguire profile picture
Georgia Maguire
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It has been a year since I ve been at Carmen jewellers and this time I was served by Sheel who was very helpful and fixed 2 necklace chains and a bracelet without charging me anything!
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Emma C profile picture
Emma C
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Such lovely service! I had my necklace and bracelet shortened and Sheel was so quick, efficient and friendly. The whole process was completely hassle-free. Appreciated how helpful and polite Sheel was. Would definitely recommend.

Frequently Asked Questions

How long does it take to create custom jewellery?
At Carmen Jewellers, we know that our customers are excited to wear their bespoke jewellery. Expect your well-thought-out design to be with you in just 8-12 weeks. Our master jewellers and goldsmiths take their time to ensure that every intricate detail is perfected.
How much does a custom jewellery design service cost?
Your dream jewellery has no fixed cost. The price will differ from one order to another, depending on your requirements. However, we take $300 as a design fee to show you what the product will look like. If you go ahead with the production, the $300 gets offset from the total invoice value.
What do I need to bring?
Avail of our bespoke service and create a personalised item! After your obligation-free consult, you’ll only have to pay the 50% deposit to make the CAD. We’ll also need the gems, crystals, and gold you have if they’ll come from you. For pieces that are designed to suit an existing item, please show the jewellery to us for proper consideration. We’ll have our approachable staff to guide you and advise you every step of the way.
Do I need to be creative for the custom design service?
Don’t worry if you’re not creative! Our trained staff and master workshop jewellers are happy to help you with the creative side of jewellery designing.

An idea of what you would like is preferred as a great starting point, and then we will present you with ideas and designs, drawing inspiration from our extensive range of jewellery and beyond.

How much input / control do I have over the custom design process?
As much as you want! As long as we can confirm with our master jewellers that the design is practical. If the design is not practical, they will suggest better alternatives.

And during the CAD process, any changes can be made and altered, with guidance from our master jewellers.  

Other than that, it is a fully custom-made piece to your liking!

What types of jewellery can you make?
We can make anything from rings, pendants, bracelets, earrings, chains to cuff links and more, in silver, any karat of gold or platinum.

Frequently Asked Questions

A moment Of Precious Craft

Our Services

Repairs

Remodelling

Trade In Old
Gold

Custom Design

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Repairs

Remodelling

Trade In Old Gold

Custom Design

Valuations

Get In Touch

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